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Samsung halts the sale of Word 7 over battery downside

Samsung Note 7

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AFP

Smartphone big Samsung has mentioned it’s going to cease the sale of its newest flagship Galaxy Word 7 mannequin over issues with the battery.

The choice follows reviews within the US and South Korea of the phone “exploding” throughout or after charging.

The South Korean firm mentioned in an announcement it might take about two weeks to arrange substitute gadgets.

The recall comes only one week forward of an anticipated presentation of a brand new iPhone mannequin from its important rival Apple.

On Wednesday Samsung mentioned it had halted shipments of the telephone to the highest three South Korean carriers because it carried out further high quality testing.

A YouTube person uploaded a video of a Galaxy Word 7 with burnt rubber casing and broken display beneath the title Ariel Gonzalez on 29 August.

He mentioned the handset “caught fireplace” shortly after he unplugged the official Samsung charger, lower than a fortnight after buying it.

Additional photographs of a burnt Galaxy Word 7 have been uploaded to Kakao Story, a preferred social media web site in Korea, on 30 August.

A person wrote: “There was one other explosion of the Galaxy Word 7. It was my buddy’s telephone. A Samsung worker checked the location and he’s presently in talks over the compensation with Samsung. You need to use its authentic charger simply in case and go away the telephone distant from the place you’re whereas charging.”

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Ariel Gonzalez

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A Galaxy Word 7 reportedly caught fireplace shortly after its charger was unplugged

The telephone was solely launched on 19 August and has since them been typically well-received by critics and shoppers.

The Galaxy Word 7 mannequin is the most recent of Samsungs’ sequence of so known as phablets – smartphones with very massive screens and, within the case of Samsung, that includes a stylus.

Samsung additionally added an iris scanner to the Word 7, which lets customers unlock the telephone by detecting patterns within the eyes.

In July, Samsung beat expectations with very document earnings within the newest quarter with robust smartphone gross sales serving to the agency put up its greatest quarterly ends in greater than two years.

Samsung had predicted continued enhance in demand for its smartphones and tablets within the second half of the yr.